![]() Protected Mode for Firefox on Windows 7 and higher is significantly different than how we operate on Windows XP. Please let me know what I can do to resolve this problem without disabling protected mode or back-revving to Flash 11.2. Any help from Adobe staff will be greatly appreciated. My Windows XP customers are being upgraded to Windows 7 over the next few months and I need to resolve this issue asap. I will provide whatever debugging information I need to to resolve this issue as quickly as possible. Nothing I try among all the recommended solutions I have found on Forums.Adobe or elsewhere on the Internet resolves the problem. All test sites show the Flash version as installed and correct. I have disabled all plugins except Flash. I tried changing the audio playback to 16-bit 44100. ![]() I can not downgrade to Flash 11.2 because it too does not provide protected mode. I only get sound if I disable Flash Protected Mode which is unacceptable in my corporate environment. I upgraded today to 11.4.402.287 Flash to see if that would fix things. I have had no sound in Firefox since Firefox 12 with Flash Player 11.3 and higher. I have no problems on any Windows XP PCs. Some YouTube videos provide both video and audio if I enable HTML5. I have no sound when playing Flash videos on any Windows 7 PCs from the following standard websites - YouTube, CNN, CSPAN and ESPN.
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